Privacy Policy

1. Introduction

Diplos ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Contact information: Name, email address, phone number, and company name when you book a demo or contact us.
• Target account data: Company names, contact names, and mailing addresses that you provide for delivery purposes.
• Usage data: Information about how you interact with our website, including pages visited, time spent, and referring URLs.
• Device information: Browser type, operating system, and IP address collected automatically through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process and fulfill delivery orders.
• Communicate with you about your account or our services.
• Send marketing communications (with your consent).
• Analyze website usage to improve user experience.
• Comply with legal obligations.

4. Data Sharing

We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our business, including delivery partners (e.g., FedEx), address verification services, and analytics providers. These parties are bound by contractual obligations to keep your information confidential.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, please contact us using the information below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@diplos.ai.